Clínic Barcelona
Healthcare

The Hospital Clínic applies patient experience as a strategic challenge in kidney-pancreas transplantation

The Hospital Clínic Nephrology and Urology Institute (ICNU) is working to introduce a new, patient-centred healthcare model: patient experience (XPA). This method, which adds value and is an essential part of the strategy adopted by any healthcare organization, is a pillar for the future of the institution, according to the Hospital Clínic management.